Barcel Maya Palace - All Inclusive | SouthwestVacations ngel Cruz, Director General at Barcelo Maya Beach, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We stayed at Barcelo Maya Caribe for 7 days, 2 adults and a toddler. Price: PCR $85 Not sure if its still free. Beach fab and pools. Guests arriving by vehicle have access to free parking. Both my husband and myself emailed a couple more times with no response. Room service is not good, it is cold and you cannot order alcohol. Antigen test is required 1 day prior. We have plans to visit Barcelo in late January 2022. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. email is gjs1230@aol.com. You are now on the site for [currentlanguage]. You pay almost full price for your additional nights but don't get bracelets/room keys so you can't leave the room and only room service is allowed. (myself, my 8 yo daughter, another mom and her 8 yo daughter). Receive your certificate Additional partitioning and sneeze guards in all areas of the buffet. Gastronomy service adapted to the guest and with additional safety measures. And, yes, I did search here on forum and did not find any info. The front desk almost never answered when you called, which was a huge frustration for me. A seal of approval that represents and guarantees all our experience and research in safety, health, and hygiene has been adapted to the new situation. Cleaning and disinfection of areas and equipment between uses. (I was basically asymptomatic but if you were sick and needed a doctor there is a doctor's office in the resort or for $200 USD a doctor can come to your room.) Warning if you go on the free bus into Puerto Carmen do NOT buy from the Jewelry store opposite hotel. Monitoring of incoming and outgoing guests, as well as between guests attending other events. And all hotels are proving the Antigen test in a few hours. Many facilities can give an antigen test result within 30 minutes. This project applies measures that establish a safe working environment for our employees and partners, while also offering an experience that meets the current needs of our guests without forgetting the main goal: making them feel great and enjoying our hotel experience. A program with new protocols and reinforcement measures that complies with the recommendations of the WHO, international organizations such as the WTTC (World Travel & Tourism Council), as well as governmental institutions in each of the countries we operate in. This is the version of our website addressed to speakers of English in the United States. (Just got back) March Break 2022 with teens during COVID We went to Barcelo Maya Beach and I caught COVID. Now that the US requires a negative test within 24 hours of return, does the hotel have the capability of providing test results in that time frame? How is the beach recently. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Signs are in place to direct the flow of guests, In the buffet service, we promote showcooking. Many facilities can give an antigen test result within 30 minutes. A very enjoyable stay. We recommend that you check the situation in each community before your trip and always carry a mask on your person in case it is required during your stay. Gastronomy service adapted to the guest and with additional safety measures. Check the health and safety regulations for travel to your destination here. The following exceptions have been established: people with disabilities or respiratory diseases, as well as when practicing sports or when consuming food and drinks. New protocols and reinforcement measures that comply with the recommendations of the WHO. Learn more to see if you should consider scheduling a COVID test. We have visited as a single couple and in small groups and have had an amazing time, every time. Local testing labs are charging 600 pesos / 30$ US for these tests. You can enjoy these discounts if you meet the necessary conditions. What are the requirements for mask use in Spain? best to post in the Puerto Aventusa forum where the resort is located. You should delete your post and repost minus your email. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Collaboration centers in our hotels FAQ - Are there any live webcams of the area? This was really stressful but we still enjoyed many parts of the trip and there were a few exceptional staff members that when I begged helped us out and explained things. Is the PCR rapid Covid test available at Barcelo? more. The International Clinic on 10th Ave at Calle 28 is 450 pesos but no testing on Sundays. Your COVID test at the hotel email is gjs1230@aol.com. It was nice that the resort was at lower capacity. FAQ - Where can I find Information on ALL the Puerto Aventuras Resorts? Thankfully, our PCRs were negative so we only had 5 extra nights but it could have easily been 14 or longer if my partner had gotten a positive PCR (again, Canadian rules). Compulsory to wear a mask at all times, except at the table. Good luck. It has other hotels listed but includes Barcelo. This topic has been closed to new posts due to inactivity. This property is a great place to bask in the sun with a white sand beach, scuba diving, and snorkeling. We suggest splitting guests into more rooms and updating your search. Monitoring of incoming and outgoing guests, as well as between guests attending other events. more. The pharmacy Farmacias del Ahorro does the test for 346 pesos, but an appointment might be necessary (depends if the doctor is in or out). You will need to download it and present it during your trip home. Flexible service options: Room service, Grab & go. New protocols and reinforcement measures that comply with the recommendations of the WHO. Before returning home, remember that some destinations require documentation of a negative COVID test. Drinks were not so good cocktails very sweet couldnt taste any alcohol. Delicious food. - Eurofins/Megalab: Available in the hotels located on the Spanish mainland. Capacity management and pre-booking via the Barcel app. Ask anyone with specific info to send you a PM through here. (I was basically asymptomatic but if you were sick and needed a doctor there is a doctor's office in the resort or for $200 USD a doctor can come to your room.) As a result, the infection rate has climbed and demand for testing is high. Barcelo Hotels & Resorts in Puerto Aventuras, Puerto Aventuras All Inclusive Family Resorts, Puerto Aventuras Cheap All Inclusive Resorts, Puerto Aventuras Adults Only All Inclusive Resorts. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. . over a year ago Answer 2 answers Property representative Barcel M Riviera Maya, Mexico 0 Votes Dear Judy M, Thank you for taking the time to contac us, The PCR rapid COVID test is not available at Barcel but we can offer you information a security medical center Best regards over a year ago more, You seem to have JavaScript disabled. We care about you | Enjoy your stay with Barcel Hotel Group Your COVID test at the hotel There are many locations to get tested at no cost. All of the We Care About You safety measures, plus: Monitoring and personalized service from the hotel staff. Up to 10% extra discount by accumulating stays, Exclusive conditions on services offered by the hotel, We do not currently have any hotels or destinations that match, Sorry, we have not found any destinations for. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Amazing service, average food quality served. Free drive-thru COVID-19 testing is now available at select Walgreens locations. Adaptation of the activity programs based on the latest guidelines, all done for your safety. It is a con they will tell you a ring stone is a sap hi when it isnt and promise to email a receipt and proof then dont and you cant contact them. I believe a lot of people at the resort have it and they never asked for vaccine information on arrival, only sometimes test your temperature before entering the buffet/restaurants and there is no enforcement of mask wearing - we only ate outside and wore masks religiously. I have never been able to find this pdf anywhere else including on the Barcelo Maya website but it looks legit. Room service is not good, it is cold and you cannot order alcohol. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112078170', '');}, 'log_autolink_impression');Playa del Carmen are 500 pesos. Is the mall and waterpark open now or does it Has anyone recently stayed at the Palace? Special thanks to Miguel Huerta (Front desc service - Maya Beach) for special kindness, care, excellent communication, commitment and every help whenever we needed it. All rights reserved. It used to be on their website but now i can't seem to find it. Great gym. Priority in the allocation of tables with easy access and better natural ventilation. Receive your certificate We Care About You, the Barcel Hotel Group's health and safety concept. What health and safety measures are being taken in hotels? There are two main types of viral tests: nucleic acid amplification tests (NAATs) and antigen tests. We have paid more at other resorts and always compared and wished we had just gone back to Barcelo. Do I need a negative COVID test to enter the United States? You pay almost full price for your additional nights but don't get bracelets/room keys so you can't leave the room and only room service is allowed. Any kind of service, food, towels, water (there is no cleaning) is slow or never happens because they are under staffed. Upon arrival at the hotel, you will be given all necessary instructions. You can get rapid tests daily in the hotel room (if you wait on hold long enough for them to pick up and you can book it). Live Web-Cam view of EDSS @ Kantenah Palladium, Heaven At The Hard Rock Hotel Riviera Maya. Riviera Maya Tourism Riviera Maya Accommodation Riviera Maya Bed and Breakfast Riviera Maya Holiday Rentals Riviera Maya Holiday Packages Riviera Maya Flights . This topic has been closed to new posts due to inactivity. Also, if I were you, I would not post my email on any forum.you are asking for spam. Can someone tell me what the covid testing process was for staying at say the Barcelo beach property? Price: PCR $85 Tripadvisor performs checks on reviews. I believe a lot of people at the resort have it and they never asked for vaccine information on arrival, only sometimes test your temperature before entering the buffet/restaurants and there is no enforcement of mask wearing - we only ate outside and wore masks religiously. The entrainment stuff is excellent, very energetic hard. During our stay several times our card keys stopped working but they got them fixed right away. Update your existing information found on the test site finder tool. Get Tested Today At No Cost. At present, the general recommendations in Spain stipulate that the use of masks for individuals over 6 years of age is mandatory in closed public use areas. the Vacation Store Online Website? COVID-19 Diagnostic lab test (Nasal Swab): $280. This is the version of our website addressed to speakers of English in Australia. Great vacation, but not during Covid Review of Barcelo Maya Palace Reviewed February 2, 2021 We were at Barcelo Palace from Jan 25-30 2021. Test Do you know if they fumigate regularly. Great vacation, but not during Covid - Review of Barcelo Maya Palace Barcelo covid testing - Puerto Aventuras Message Board - Tripadvisor