Leave until it has completely cooled. Its most likely the Hot Rod, however you will want to check the blower and auger motor also. Adjust your heat up slowly and keep all burners at the same output setting for an even cook and to avoid warping. Love the 4 probes however, and realistically never use more than 2 anyway. Check to see if you have your meat probe inserted into the port on the controller. Wifi antennas like to have free space around them, with wood, stucco, or brick counting largely as "free space" from an RF standpoint while sheet metal, drip pans, aluminum siding does not. Remove the hose from the propane tank and let it sit for approximately 30 seconds, as this will reset the regulator. You can also refer to ourPro Deal Page. CampChef.com currently only ships to the United States. Also, the grease drain, chimney and back air vent need to be cleaned. Turn the controller on Our griddles have heat diverter plates welded to the bottom of the griddle to help disperses heat. . PRERR is an error code that occurs with the meat probe. First turn to a temp setting, then using a piece of paper, check the Hot Rod to see if its hotdo not touch it. You can put the lid down once there is a temperature displayed on the controller. Pull the Ash Cleanout lever then remove the cup from the bottom of the grill and check for pellets there. So I can make these awesome smoked snack sticks https://www.yout. What does it mean if I have lost communication?. Easy clean out, an easy slide handle on the diffuser, big pellet bin that flows well and is super easy to change pellet flavors, good side burner options (I have the sear burner and LOVE reverse searing some steaks at 900 degrees!) Are there different heat zones in my grill? There are helpful features like temp goals for each probe, timers and other great features. Let sit, update will try again within 5 minutes. Choose a smoke number from 1-10 to tailor how much smoke your cook will get. In that case, you simply match up the cables to each letter accordingly. Los Angeles traffic reports. To un-warp: You can put the griddle on your Camp Chef cooking system over medium heat. Setup Guide & Firmware: Alfa Wi-Fi Camp Pro 2 v2 setup instructions (PDF)Alfa Wi-Fi Camp P Do the Seasonings + Rubs have an expiration date? Many people smoke year-round. We are a participant in the Amazon Services LLC Associates Program (Amazon.com), Rakuten.com, Impact.com and CJ.com affiliate advertising programs designed to provide a means for us to earn fees by linking to these affiliated sites. Once complete your grills controller will display a series of numbers for you to confirm on your mobile device. This Camp Chef Wi-Fi Controller is a great upgrade for my 1st Gen Pellet Grill. One way would be to heat the griddle up to quickly, by turning the burners on above medium heat setting. While I do like the WiFi functionality of the Gen 2 WiFi controller, as stated above, its the PID integration which I personally find most appealing. I have very strong WIFI and every other device picks up my WIFI signal very strong except for the grill. Email or text traffic alerts on your personalized routes. JavaScript is disabled. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. The reason is, to produce more smoke, the combustion fan is slowed for a longer period of time at set intervals. It told me I needed to install a update, which I was never able to do and still can't. Tighten the lock nut down with a wrench. Our seasonings are loaded with natural, high quality ingredients that you can both see and identify. That being said, the oven cools slowly. Bejing BBQ is the only seasoning that contains an allergen (Sesame.) First, allow for your unit to fully cool off. What if I forgot my username and/or password for the app? By doing this you understand that you are not able to store information like temperatures, cook history, graphs, etc. This pellet grill comes with a lid gasket installed. Changing/upgrading a controller on a first-generation Woodwind or SmokePro pellet grill to the new Gen 2 WiFi controller is very straightforward. O servio gratuito do Google traduz instantaneamente palavras, frases e pginas da Web entre o ingls e mais de 100 outros idiomas We will be happy to help you Update: v4 99) and one Camp Chef Professional Flat Top Griddle 30 ($73 I just purchase a Jim Bowie during the Black Friday sale at, I was able to get a Jim Bowie, Stainless Hood with . Are there different heat zones in my pellet grill? To check for any leaks, do a soap and water test by using a wet soapy rag and wiping along the hose and valves. First, lets discuss the old, none-WiFi, none-PID Camp Chef controllers. After successfully pairing your device to your grill, it's time to connect to your local WIFI network. Every time I start from scratch, I can successfully connect to the bbq, add wifi network info and access the app screen upon startup but once the app recognizes the update needed, it attempts the install and then eventually fails. If that fails, you will need to call customer service and replace your Heating rod. It adds charting features for the history of cooks (goal temp, chamber temp, smoke level), smart thermometer settings for different meats, and a graphic redesign. Thats it! That delicious, pure, natural wood smoked flavor. It has nothing to do with where the item was manufactured but rather a precautionary label we add to protect ourselves from the many lawsuits that are going on in California. Ive tried leaving it plugged in, not plugged in, etcetera but it doesnt seem to make any difference. Finally, check to make sure the thermocouple wire is not bent or broken. In your phone's Bluetooth settings, find an item named "CampChef:xx:xx" and forget or unpair it. By creating an account, you certify that you are at least 13 years of age, agree with the. We recommend purchasing the Outdoor Oven Pizza Stone (COPS) to smoke pizzas on the pellet grill. You are using an out of date browser. If the heat isnt even it will cause the griddle to warp. This may happen if you have an outdated version of the app. Search: Camp Chef Wifi Firmware Update. Camp Chef Tags. If you have a louvered drip pan, the only time we would not recommend foil is when you are using the direct heat option. Hence, it doesnt suffer from the delay that the older Camp Chef controllers suffered from. Historical cook graphs (coming soon) will allow you to view the results of a specific cook over time. There are leveling screws on the right-hand side that you can adjust up and down. In both High & Low Smoke, it is programmed to let the flame go out & give more smoke. You need to adjust your electrode (the silver piece that sparks.) Keep in mind that only low-pressure cooking systems/fire pits can be converted to natural gas. Disclaimer: Hey! Yes. Depending on rack height and location within the over. Make sure Bluetooth is turned on and enabled on your mobile device. Title : Jr Firmware Developer. The app is not required to use your grill. Requirements for natural gas connections: I contacted Camp Chef and they sent me a new controller since my Woodwing grill was under warranty. output. 3. We often see update failures due to a weak signal at the grill. Our warranty does not cover rust and finished because we cannot control the environments the items are used and stored in. No. How high should I cook pizza on my pizza oven? On the lower settings, the pellets are smoldering, so there will be more smoke, however the smoke comes in spurts throughout cooking. You may need to move the thermocouple closer into the direct flame. We do not recommend using them in the non-Slide Grills. If you own a second-generation Woodwind pellet grill, you already have a PID/WiFi controller. The app recognized that the controller needed some firmware updates and provided instructions to install those. This website is intended to be an educational resource on BBQ pellets, pellet grills & smokers. Are you sure you want to remove the following product from the cart? Camp Chef griddles cannot go in the dishwasher and do not withstand detergents. I was actually looking at replacing my smoker for a newer model with PID control until I found this upgraded controller. Simply hook the Natural Gas Connection Kit to your Camp Chef cooker. You can turn on all the burners and then light the far burner and the rest will light or they can light each of them one at a time. The developer, Camp Chef, indicated that the apps privacy practices may include handling of data as described below. Does Camp Chef offer an outdoor Pro Deal? To enable an old grill to cook and smoke food more precisely is pretty special. How long will a propane tank last when running this grill? We can assure you it is not paint (we do not paint our grill lids internally100% natural palm oil/FDA standards.) Reviewed in the United States on November 22, 2022, Reviewed in the United States on September 26, 2022, Reviewed in the United States on June 18, 2022. Before I forget, the Gen 2 WiFi controller is also an upgrade option for the Pursuit 20 portable pellet grill. Place two pots of water on top of the warped griddle. Calling all Camp Chef pellet grill owners! We do not recommend using high out-put burners with pizza ovens. Not only because its full colour and brighter but because its angled up towards the user, so it provides a better viewing angle. Be sure to buy the accessory that fits the size of grill you have. There is much debate within the BBQ world about whether pellet grills/smokers can cook a good steak. Not all Camp Chef pellet grills come equipped with WIFI. If your grill has been maintained and still has many years of life left in it, adding the Gen 2 WiFi controller will give the grill a whole new level of functionality and cooking/smoking accuracy. Seamlessly switch between multiple Camp Chef grills. According to Camp Chef (talked with them on the phone last week), the WIFI antenna is completely surrounded by metal inside the hopper walls. Be sure to check the internal thermocouple/thermometer. We have found the best seasoning/oil to use on griddles is olive oil or coconut oil. 2 New Smoker/Grills from Camp Chef Today! 39 36 comments Best Add a Comment Keep in mind that only low-pressure cooking systems/fire pits can be converted to natural gas. Once the lava rocks get hot the flame will double in size. Jamaican Jerk contains brown sugar, spices, garlic, onion, pepper, paprika, chile peppers, cinnamon, silicon dioxide. Which flat top comes with the cooking grill grates? Great value and highly recommend this pellet grill. The Camp Chef app introduces a bold, new convenient way to cook outdoors.Control your grill from your phoneTastiness if only a tap away! Have had the unit a few weeks and could use some feedback on the wifi. of pellets per hour. BIG surface area! Im currently running wifi 2.1.7 and MCU CDLX v1.1.1. )Step 2: Plug in and power on your WIFI pellet grill (use the left side button)Step 3: Time to setup bluetooth. Therefore, a PID controller can maintain a temperature within a 5-degree temperature range, hence its much more accurate/precise. If you have trouble during the setup process, please refer to our FAQ and Troubleshooting documents. Real-time speeds, accidents, and traffic cameras. I have a really low flame, even on high? Re-download the App, and wait two full minutes before going into it It adds charting features for the history of cooks (goal temp, chamber temp, smoke level), smart thermometer settings for different meats, and a graphic redesign. I have their Gen 2 upgrade controller so I know there is no antenna hiding inside the hopper walls. Apply a thin coat of Camp Chef Conditioner or olive oil. I've reset everything, uninstalled the the app on my device, it recognizes the grill but never makes the connection. As a final step, enter the WIFI password for your network and tap the "Connect" button on the keyboard. Be sure to allow for your griddle to cool completely. $200 for the controller, or $1400 fr a new smoker? Two of which are holding in the old controller, and then four screws on the bottom of the pellet hopper. Bluetooth gives you limited app functionality. However, the warranty description states that any altercations made, voids the manufacturer warranty. Several floor to ceiling windows/doors and the unit is 5' from one of them. In colder weather, close the chimney down almost all the way down, to keep the heat in the grill. No. Has anyone successfully installed wifi firmware update 2.1.8 on the woodwind wifi series? Camp Chef sells an RV Connection Hose (RVHOSE), which hooks directly up to most Camp Chef cooking systems, ovens, etc. Y'all Purpose contains salt, pepper, garlic, onion, paprika, cumin, silicon dioxide. 4 AMP 125 or 250 V, Fast Blow Fuse. Do the following: Do I need to clean my griddle after every use? andrew dennis mcbride; delonte west championship ring; haidilao dipping sauce recipe; barney miller pilot cast; mount forest family health team Thanks! Yes. Most cooking systems (low pressure), fire pits, flat top grills, propane smoke vaults can be converted. Yes. Check that your Bluetooth is out of range, your grill has lost its WIFI signal, or your phone is no longer connected to the internet. If you have a yellow flame, adjust the air vents. Every issue I have ever had was WiFi issues. 4. Cookie Notice They did have an issue with iPhones and bluetooth causing problems but a recent update to the app has supposedly helped. For example, if there is a power outage and the grill accidentally shuts off, or if you need to restart the grill and it is still hot, then you would use Bypass Mode. Therefore, it will continue to feed pellets slowly until the temperature starts to rise, indicating to the controller that the fire has ignited. Heat it up until it lays flat, then turn the heat off (while leaving the heavy object on top.) It would be nice to have a temp alarm, but I have a separate one already so if I need it Ill use that. If the initial WiFi connection times out, do the following: $200 for the controller, or $1400 fr a new smoker? One cooking suggestion we have would be to not wait for the oven to heat to your desired temperature before baking. Yes. Copyright 2023 Apple Inc. All rights reserved. Yes. A few tips are to make sure meat is at room temperature, not straight from fridge; use a Pellet Grill Blanket; make sure that the lid is not open for very long when putting food in; when using lower settings, turn knob to 350, then once temperature gets to desired setting, turn down to the desired setting (Low or Hi Smoke). Once the unit has been converted to natural gas, it cannot be used for propane unless the valves are replaced. Our seasonings are loaded with natural, high quality ingredients that you can both see and identify. Privacy Policy. We use 100% all-natural, virgin hardwood that comes from trees in the US to make our pellets. The reason that I was replacing is because I was getting a flame out error when smoking on the low smoke setting. Do not use on high heat. Enter the numbers shown and tap the "Pair" button. Camp Chef flat top griddles have been tested alongside top competitors in the business and have the most consistent overall heat displacement. Prop 65 is placed on all our cast iron. Reviewed in the United States on June 6, 2022. All Camp Chef cast iron and griddles come pre-seasoned with the True-Seasoned finish, so they are ready to cook. Therefore, the Gen 2 WiFi controller is not intended as an upgrade replacement for these grills. Try loosening all four screws on the legs, put the bottom shelf at an angle, and press down until the holes line up. I'll check the version but once you are 20' past my house you can't get the signal, so nobody is stealing it. Youll be able to set and monitor temperatures, adjust smoke levels, and shut down your grill from your mobile device.Monitor your cookActively monitor the temperature of your grill and meat probes on your phone. What I dislike about it was couldn't never get it to run a full hour I reach out to camp chef about instructions I kept getting a message about my temp probe that is built in the grill about they are not working the is no instructions but it is easy to connect the plug What I dislike about it was couldn't never get it to run a full hour I reach out to camp chef about instructions I kept getting a message about my temp probe that is built in the grill about they are not working the is no instructions but it is easy to connect the plug together, Reviewed in the United States on June 1, 2022. any wifi wireless themometer updates/reviews? The hotter the temperature, the longer it can take. Step 5: Now for the fun stuff! All rubs and seasoning are Gluten Free. You will be presented with an authentication screen where you can create a new account. Due to the smoking/smoldering/burning of the wood chips and the wind coming through the side ventsit can affect the flame on the burner and create temperature variations. Upgrading pellet grill control panels has been an option with other brands. Can I add a sealant around my lid? Camp Chef now offers all of the SmokePro range with this updated Gen 2 controller. We DO NOT use any type of wood that may contain any chemicals, glue, or anything at all added. NOTE: If your grill cannot be found follow these steps: 1.) You're not sandwiching your cooker's wifi antenna between the metal of the cooker and the metal of a wall or other surroundings (storage shed??) Each individual product is different. Try checking a couple things. You may have wet pellets, if this is the case see, Free Auger from wet pellets PDF or watch this video, https://www.youtube.com/watch?v=P8bevoE-3EM&t=3s. However, if you own a first-generation Woodwind pellet grill, you do not have a PID/WiFi controller. Please refer to your bottle for a specific expiration date. Ash at the bottom of the grill is normal due to the blower fan that keeps the pellets burning. (Could be a great item to include Camp Chef!) Simply tighten the crew again. While being able to control an older Camp Chef pellet grill with WiFi through the Camp Chef app is definitely a nice feature to have, I think the most important upgrade with this controller is its PID functionality. Peeling is easy to remove. Why am I seeing a spark when I try to ignite my cooking system? If that doesnt work, clean the burners. Software Engineer (Part Time): ~ 20 hours a week, Hardware/Firmware Engineer - OPPO Health Lab, Sarcos Technology and Robotics Corporation. As the video shows, all Camp Chef controllers now feature PID technology with Smoke Control settings (1-10). This is due to the igniting of the pellets. With a large selection of brands and daily deals, selecting the right one is easy Camp Chef sells a Natural Gas Connection Kit ($62 Camp Chef Woodwind also includes an exclusively designed Sear Box which can reach temperatures up to 900 degrees so that users can smoke steaks, burgers and chicken with ease and have really good success with them at a great . If the nut is loose, the flame will go out. Our seasonings are loaded with natural, high quality ingredients that you can both see and identify. Sophisticajun contains spices, garlic, salt, paprika, onion, brown sugar, bay leaf, pepper, red pepper, silicon dioxide. These graphs will grant you access to information and insights allowing you to view what went well and what you would change. This happens because the blower fan is always moving. So nice not to be limited by space. If it is a windy/breezy day that can also affect the temperature. Sometimes when putting the bottom front panel on and putting the valve stem through the panel hole (to be able to put the knob on) it will push the valve downwards, causing the burner stem to not be aligned straight onto the valve. However, if you own a Gen 1 Woodwind (no WiFi) or you own a SmokePro pellet grill, you do not have WiFi capabilities. Beijing BBQ contains spices, salt, garlic, sesame seed, brown sugar, onion, fennel, anise, red pepper, ginger, silicon dioxide, galangal. Provide your account email address to receive an email to reset your password. Yes. Yes. Yes, the pellets are the only source of fuel for the pellet grill. contains salt, chile peppers, spices, onion, pepper, chile powder, (chile peppers, cumin, salt, oregano, contains less than 2%: silicon dioxide, garlic) paprika, citric acid, silicon dioxide, sodium citrate, lime peel, lemon peel, paprika extract. The reason being is you would have no control over any possible flare ups, and it could be a potential fire hazard. You can check this by placing the vault on its side and looking at where the burner stem/venturi tube connects onto the valve, and make sure they are straight. If they crumble easy, then they have moisture in them. We also recommend that you only use Camp Chef pellets as that can vary the temperature. Add a Sear Box or SideKick on the side, and you could completely change/upgrade the cooking experience of your Camp Chef pellet grill/smoker. (Do this from your mobile device or your controller. iOS devices can be downloaded in the App store. Put something heavy (pot with water or heavy rock) on the warped area. Also, if your griddle is already hot and you place frozen or cold food only on one side of the griddle, it will shock the steel causing warping. Retro Fit controllers are available for purchase. No. After the rust is removed be sure to wash and re-season the cast iron. Search: Camp Chef Wifi Firmware Update. Turn off, wait . No, we do not have any kits or directions to do so. d. After a few moments the WiFi icon on the grill should either turn black (color screen models) or light up fully (blue LCD models). The power connector will be black and white wires. If it is at an angle, then it will allow extra air to get through, blowing the ash out of the burn cup. Think of how hot your car can get during the summer months. Why is my grill not feeding pellets, but my auger is turning? At higher temp settings, there will be less smoke, due to the burning of pellets. I had this issue with both of the camp chef smokers Ive had but not with the traeger I had for 2 weeks between my 2 camp chefs last spring. From there it will take 10-20 minutes to get up to the desired temperature. However, by bypassing the login you are connecting to the grill via Bluetooth only. 3. We do not add any additional flavoring additives either, so your food is left with the flavor you intended. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Then turned heat to medium low to low for 2-3 minutes for uniform heat and you are ready to cook. Should I worry about my pellets catching on fire in my auger chamber? Once the water is almost boiling, turn the unit off and allow the griddle to cool (with the weight of the pots of water sitting on it.). I figure if I was wondering how to replace a pellet grill controller that someone else might as well!Camp Chef Woodwing Grill (updated version)https://amzn.to/2E3Gg8AKnife Usedhttps://amzn.to/2E94L4lDeWalt Impact Driver Kithttps://amzn.to/2EvQUGVMusic by Artlist. Brush off all loose particles with a stainless-steel brush before grilling. Due to the weight, sometimes this can happen in shipping. -Cooking Systems: #45 drill bit = 0.082-inches 5- Go to Bluetooth settings and forget the grill entirely Are you trying to connect via bluetooth to your network? When you buy through links on our site, we may earn an affiliate commission. My only complaints are with the app and connectivity. https://www.youtube.com/watch?v=dONyczdsL_s-~-~~-~~~-~~-~- Let's find out how to do a Camp Chef controller upgrade!Why do I use the Low Smoke setting? SMF is reader-supported. If it is on an angle, simply loosen the bottom front panel, so that the valve stem is not so tight against the hole, that should give more room to align the burner stem and valve. This means is a sign of improper or inadequate seasoning. To correct the problem, make sure that the propane hose has been attached to the cooking system with a wrench (not just finger tight). When run on high, the burners are rated to 8,800 BTU/hr. My bottom shelf isnt fitting, what should I do? -Cooking Systems: #45 drill bit = 0.082-inches You must log in or register to reply here. 15-pounds total (3 bags @ 5-pounds of black glass.). (PG24-44.). Sign in to create your job alert for Firmware Engineer jobs in United States. SmokingMeatForums.com is a community of barbecue and outdoor cooking enthusiasts dedicated to smoking meat. How can I properly protect/store my cooking system? Press J to jump to the feed. When you first start your fire put, the flame will be about 5 6-inches tall on the high setting. Why wont my pellet grill reach 500 degrees? There is not a way to connect propane to this oven. Do NOT close the app or move to a different screen yet. My TV is further away from my router than my Woodwind is and gets 2 to 3 times greater signal strength than my grill gets. You can order the new Gen 2 WiFi controller directly from CampChef.com. The remaining 8 are non-GMO. Lets say, for instance, you are using the grill for the first time, or you ran out of pellets, or you have cleaned the pellet grill hopper. After latest update, app gets stuck on continue. To find it, just put Gen 2 in the top right search box, or copy and paste this model number PG24-82WFR. If you would like to learn more about pellet grills, please check out my Wood Pellet Grill/Smoker Guide. The truth is that it is indeed possible to cook an excellent steak on any pellet grill/smoker. Best Pit Boss Vertical Pellet Smoker 2023. There are many variables that play into this, however in good weather, on high setting, the grill will burn about 3 lbs. Check to ensure your phone is connected to the same network when setting your grill up for WIFI. I just installed my handle and it still seems loose, what should I do? Yes. The startup process for the grill is about 8 minutes for the grill to ignite the pellets. The camp ovens are extremely well insulated allowing you to bake with less fuel. gfs.publicspeaking.pr.it; Views: 22899: Published: 5.10.2022: Author: gfs.publicspeaking.pr.it: Search: table of content . For a better experience, please enable JavaScript in your browser before proceeding. 1.Turn off the controller Even if you are not wanting to smoke the food? What make and model router do you have? You may be experiencing low flow mode. Make sure your grill is in range of your WiFi router. Using the round knob found on the controller, set your grill's desired temperature. Our seasonings are loaded with natural, high quality ingredients that you can both see and identify. Though its important to note, the Gen 2 WiFi panel is also a PID controller. Update Wifi Chef Camp Firmware . Check to see if there are pellets in the hopper, or if there is something blocking the pellets from going into the auger chamber. All our products are designed in the USA to meet all U.S. safety standards. Only 100% all-natural, virgin hardwood. The developer does not collect any data from this app. You'll be able to set and monitor temperatures, adjust smoke levels, and shut down your grill from your mobile device. From there, wait until it gets up to the desired temperature and then you are good to put your food in and start your cook. Our seasonings are loaded with natural, high quality ingredients that you can both see and identify. If you do not empty the ashes, you can have temperature swings, flameouts, and\or burn back into the hopper. Can I use a pizza oven with my high pressure 60,000 BTU burner cooking system? There are a few ways to do this. What happened when you tried to connect without putting a space in for the pw? However, Camp Chef has now launched the Gen 2 WiFi Controller, which can be retrofitted to all older Camp Chef pellet grills. Confirm that all of the control knobs are turned to the 'OFF' position. Once the unit has been converted to natural gas, it cannot be used for propane unless the valves are replaced. Camp Chef just pushed out a huge upgrade for the iOS app (plus a firmware upgrade). Made sense to at least give it a try. Your grill will not have the same temperature readout like an oven (even though your oven at home has a similar temperature fluctuation.) The alarms are great for when you are busy preparing other foods or get distracted. The time will depend on the severity of rust. Use the Camp Chef app to connect to your WIFI/Bluetooth enabled pellet grill. I have owned both Camp Chef and Traeger wood pellet smoker/grills and the Camp Chef is by far Superior in producing even consistent temperatures front to back and side to side and maintaining temperature even in the coldest outdoor temperatures. That took a little longer, maybe 30-40 minutes total. To check the Hot Rod and motors: disconnect the Hot Rod wires (Purple, A) from the controller, turn the dial to any of the temperature settings. The Wi fi function eliminated the aftermarket monitor/probes I needed to monitor my cooking activities. Loss of communication could mean a few things. Re-connect the hose to the propane tank. You'll be able to set and monitor temperatures, adjust smoke levels, and shut down your grill from your mobile device. Yes, you can line your drip pan in foil for easy cleanup. Why not have an option to ignore update until later? Congratulations, your grill and app are now ready to use! Assuming you are using a 5 gallon tank and you are running all internal burners and the sidekick burner on high, you will get approximately 7 hours on the 24 version and 5.5 hours on the 36 version. Try pouring Coca-Cola on the griddle surface and rub with a call of tin foil. little help please. Retighten. Works as advertised, but (to me) is not worth the price. But I am also of the opinion that their WIFI antenna is either very poor or the WIFI circuitry is very underpowered.