Due to observed delivery issues this is a less secure option. What a scam! If youre not paying with Clipper, please see an attendant for information about ticket purchase. endstream endobj 179 0 obj <>/Subtype/Form/Type/XObject>>stream 0.749023 g If your card is registered, contact us so we can block your card from further use. But MUNI allows a $.50 negative balance I think and some places allow negative balance to avoid people getting stuck on a bus forever??? 2020, Metropolitan Transportation Commission. However I only plan to ride the BART a couple times during my stay, so if possible I want to avoid this fee or get a refund on the fee after I finish using the card. If you have a phone that works in the US, you may be able to set up a virtual clipper card to avoid the $3 fee. If the reader beeps twice to tag you off for your previous ride, swipe your card to tag on. Then throw your Clipper card away knowing that your negative balance is more than $3 so you got your $$ back and then some. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. All Go Pass users should register their Clipper cards on Clippers website. /Tx BMC And Metro card. You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. Im planning to take the BART train from Oakland Intl Airport station to 12th St Oakland City Center station. Refunds are subject to the fees in Section 10. You can have multiple adult cards associated with a single account. I know that when you get a SUICA card in Japan, you can put down a $5 deposit and get it back if you return the card at one of the train stations. (For example in NYC one can buy MetroCard at the airport without a fee.) It is available for free to eligible university, and hospital employees. I havent needed to use it in that time. Each Smart Pass user only gets one replacement per calendar year. If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. Each passenger needs his/her own ticket and/or Clipper account (card or mobile app). However, money added since then does not show on the account, as weve not used the cards. Ferry Fares & Payment | Golden Gate endstream endobj 198 0 obj <>/Subtype/Form/Type/XObject>>stream Page Redirection - Home | Clipper Getting dinner in Oakland this Fridaywill I get robbed? I have a whole collection of stored value transit cards from many places! Opens in new window. Should I stay at a hotel near the airport? Visit our VTA Smart Pass page for more information. We do this with our Oyster card for London: Lend it to your friend who is coming to the (ta && ta.queueForLoad ? There is no replacement fee for lost or stolen Go Passes. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. If you have a Go Pass on one of these cards, please contact our office for a replacement card. Please note that if you have a discounted card (senior, student, disabled), the Go Pass will not work on these cards. 0.749023 g Phone. Where to Use On 24 transit services and more. The old website used to show added values, ready to be activated, but no longer does. Please feel free to visit the Clipper FAQ page or contact us at commuteclub@stanford.edu. 0.749023 g The other option is a refund. He started his journalism career as a sports editor in Iowa in 1975. Is it possible to withdraw the cash balance from a Clipper Card - Quora Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. /Tx BMC The Caltrain Go Pass provides unlimited travel on Caltrain between all zones. But the other way is get you $$ back is to understand why they charged $3 in the first place. H*2T0T341f& Stanford University. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. Q&A: Highway 101 express lanes opened Friday. So take your balance down to $1.50. Yes, you can manage your account using the Clipper app and in your mobile wallet. safe parking at hotels near Oakland Airport?? If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in Tokyo. If a Caltrain patron is contacted onboard the train without valid fare, Caltrain Fare Enforcement Agents or San Mateo County Sheriffs Office Deputies will scan/photograph their ID to issue a Notice of Violation for fare evasion. PDF Clipper Cancellation Form To get a refund, complete the Clipper Cancellation Form and send it to Clipper Customer Service along with your payment information. Minimum monthly payments are required. Go Pass Clipper Transition FAQ | Stanford Transportation Tab will move on to the next part of the site rather than go through menu items. EMC Bike Information and Resources for New Students, Bicycle Safety Educational Efforts at Stanford, View Maps and Holiday Marguerite Schedules, Limited Holiday Marguerite Shuttle Service, Learn About Tickets, Enforcement, and Lost/Stolen Permits, Find Parking, EV Charging, and Off-Campus Sites, Find an Electric Vehicle Charging Station, Learn About Carts, Service Vehicles, and Access, Find Rates and Request a Charter Reservation, If Your Clipper Card is Lost, Stolen, or Damaged, Alameda & West Contra Costa County Paratransit, City & County of San Francisco Paratransit, Go Pass and Smart Pass eligibility checker, If you are eligible for the VTA Smart Pass(e.g., most benefits-eligible university or hospital employees): If you would like a Smart Pass Clipper card, please submit your contact information through the, If you are NOT eligible for the VTA Smart Pass (e.g., graduate students and postdoctoral scholars): If you dont have a Clipper card, you can purchase one at a participating. 0 endstream endobj 191 0 obj <>/Subtype/Form/Type/XObject>>stream How can I manage the account on their behalf? When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. Go Pass users should be aware that Caltrain requires you to tag on before and tag off after each ride in order to have a valid fare. How would you improve Clipper? Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card . Otherwise, you will be logged out automatically. To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. 0 0 10.1455 10.364 re walk from 12th St. BART to Jack London square? You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. How can I check my card balance or how much I was charged for a trip? You can add value, see what's on your card, and see recent transactions. Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. Clipper's on your phone! And Venta card LOL, As others have mentioned, use the phone to avoid tge $3 charge. endstream endobj 171 0 obj <>/Subtype/Form/Type/XObject>>stream https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq. 0.749023 g If a Clipper card is not used for six months, it can be deactivated. /Tx BMC Once your Go Pass is loaded onto your card, you will need to tag your Clipper cardto activate the Go Pass. Station Agents can also provide pre-addressed envelopes to Treasury. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. endstream endobj 221 0 obj <>/Subtype/Form/Type/XObject>>stream For faster replacement, you also can pick up your replacement card at an in-person service location. 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H*2T0T341f& Include your name, phone number, and return address and note that you are seeking a refund of your paper ticket(s) due to BART's elimination of paper ticket sales. Warriors Ferry / Chase Center Service So we just kept our Suica as well as our Icocaused in the Kansai. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. For details about how to apply for a refund, download theClipper Cancellation Form. PDF Clipper Cancellation Form Here's what you need to know. The Caltrain Go Pass is an institutional pass, which is set up differently than Clipper cash value and the Caltrain Monthly Pass. Your refund request will typically be . A Station Agent canhelp process a ticket refund request. Otherwise, you will be logged out automatically. You can also log in to your regular Clipper account to see your balance and download a transaction history. Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry. endstream endobj 218 0 obj <>/Subtype/Form/Type/XObject>>stream You have to fill out a form. In the end, if it still doesn't work, buy the $3 card and load only the exact amount you need onto it at the machine in the SFO BART station. EMC Note that only cash value can be directly transferred. If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). /Tx BMC Please wait until you receive your Smart Pass Clipper card to cancel any existing transit orders. Registration is easy, and its free. Key Clipper information translated to Chinese. EMC EMC Get Morning Report and other email newsletters. In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in. /Tx BMC endstream endobj 219 0 obj <>/Subtype/Form/Type/XObject>>stream Authentic RAW Classic King Size Pre-Rolled Cones 100 Pack & Free Clipper Lighter. 0.749023 g f FAQ | WageWorks You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. Skip the side navigation menu and go to the main content. Then take a long joy ride on Caltrains. 0.749023 g 0.749023 g If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. For more information, call the BART Treasury at (510) 464-6841. 0 0 10.1455 10.364 re Learn More about the future of clipper (external link). If the value of the order causes the value of the card to exceed $300, the order may not load and you may lose the subsidy, if applicable. Your session is about to expire due to inactivity. Caltrain requires all Go Pass users to tag on before and tag off after each ride in order to have a valid fare. EMC endstream endobj 189 0 obj <>/Subtype/Form/Type/XObject>>stream Then you wouldn't have to bother about a refund. Otherwise, you will be logged out automatically. Is there a way to purchase the card without paying the fee? endstream endobj 182 0 obj <>/Subtype/Form/Type/XObject>>stream