& The location is amazing! The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike. laura.burton@marriott.com. We went to the front desk they gave us another room. All the best! If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. We did not catch this hotel and its staff at their best. Do not stay here! - Review of JW Marriott Essex House New York, New Marriott Proprietary Information. The city is full of hotels some towering high on iconic roads and others tucked away on busy pedestrian streets or in sleepy boroughs. This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. While sipping our cappuccinos, we missed the barista made brew we are used to almost anywhere in France and Italy and at most upscale hotels in America. Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. Prices are the average nightly price provided by our partners and may not include all taxes and fees. In hospitality, JW Marriott Team. Join us for signature brunch selections or after-hours drinks at the cocktail lounge, which is open until 1:00am. Thats very generous gesture from JW Essex House. That will make for some happy wedding, 160 Central Park South, New York City, New York 10019, United States, http://www.marriott.com/hotels/travel/nycex-jw-marriott-essex-house-new-york/. A chaise lounge was very worn with material missing on a section of the piping. Building: JW Marriott Essex House 160 Central Park South, New York, NY, 10019. This room was like an icebox box - literally. A la carte concierge services include: 24 hour room service, bell desk, valet parking, spa, fitness center, sauna and steam room, housekeeping, a business center and an award-winning restaurant. Location Facilities Most popular facilities Paid Wi-Fi Parking Baggage storage 24-hour services Food/ Drinks I have shared your feedback with the hotel leadership team to ensure they are aware of your unpleasant experience. The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. We had vowed after our prior less than stellar experience that we wouldn't come back, but they had the best rate in the area, so I gave them another try. But the most gracious reception I ever met was Hanna , very sweet and accommodating. In hospitality, JW Marriott Team, Hotels near JW Marriott Essex House New York, The Leading Hotels Of The World in New York City, Tapestry Collection by Hilton Hotels in New York City, Romantic Boutique Hotels in New York City, Hotels near Exhale Spa - Central Park South, Hotels near Official Central Park Horse and Carriage Rides, Hotels near Central Park & Environs Walking Tours, Hotels near 59th St Columbus Circle Station, Hotels near 66th St Lincoln Center Station, Hotels near Mannes College The New School for Music, Hotels near New York Institute of Technology, Hotels near Lia Schorr Skin Care Training New York, NY, Hotels near Mandl School, The College of Allied Health, Hotels near Alvin Ailey American Dance Theater, Hotels near John Jay College of Criminal Justice, Hotels near American Musical & Dramatic Academy New York, NY. davemh333, Thank you for taking the time to let us know about your experience while staying with us. JW Marriott offers a work experience unlike any other, where you'll be part of a diverse community of talented hands-on individuals. We chose the hotel because it was close to our daughters new apartment. When I travel to NY, occasionally the pricing at the Essex House is within company policy. Thank you very much to Laura Burton ( Resident Manager) of JW Essex House in Central Park New York City and Madeline Vargas, Executive Assistant it was an amazing stay at our beautiful suite . The temperature would not go above 63. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. Set beside Central Park South in the heart of downtown, JW Marriott Essex House New York is a classic hub for enjoying the parks, theatres, boutiques, and culture of Manhattan. Then Essex House tried to tell me I booked the entire thing on points. One of the friendliest hotels we have ever stayed in! There was no staff for the front desk, with one person and 30 people trying to check in. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Bryant Park is a short 20 minute walk through Times Sq. No room services, no fridge in room, not even a tea kettle. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Central Park Hotel | JW Marriott Essex House New York Staff was great, especially Gary who check us in. JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). 5th Avenue and all the great shops are also walking distance, along with some of the great restaurants such as Sara Beths and Serendipity 3. We stayed for a few nights in a junior suite. The hotel is pricey and Im not sure we would have stayed there if we didnt have points to use. We went inside to check in and waited about 30 minutes total for a valet to take our keys. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Does JW Marriott Essex House New York offer any business services? The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. Thank you for staying with us at the JWM Essex House New York! COVID update: JW Marriott Essex House New York has updated their hours and services. I guess I expected an upgrade to a full view of the park. Brand JW Marriott Built 1931 Renovated 2017 Total meeting space 17,544 sq. Also a lie, and I have the confirmation email to prove it. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. Thank you to the team! But jostling for a view while braving the chilly November weather is hardly the ideal way to enjoy the spectacle. This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. Is parking available at JW Marriott Essex House New York? They did not give me that so had to sleep on the floor. Pre pandemic we traveled extensively. Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. Opened in 1931, the hotel is 44 stories tall and contains 426 Art Deco-style rooms and 101 suites, as well as 147 condominium residences. Obviously, Beach Bum Holiday Rentals & Property Management, Tori M. said: I am a traveling nurse, so I often have to find housing site unseen. JW Marriott's New Spa Concept Says You Can, Hotels with Views of the Macy's Thanksgiving Day Parade in New York City. For a NYC hotel, the rooms are substantial in size! Well, those behind the spas at JW, The Macys Thanksgiving Day Parade is truly a sight to behold so its no wonder that visitors flock to see its fabulous floats. And not just pending, a POSTED charge in that amount, PLUS an additional room's night pending on my card. Arrived and checked in and was sent to a room that . From the customer service to the set up to the, Adriana P. said: Where do I begin? With marathons picking up speed and popularity across the globe, were happy to call the host of one of the most popular The New York City Marathon home. . Front desk check in were not customer service oriented and not very friendly. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. Pets are welcome for a non-refundable fee; weight restrictions apply, and only one pet is allowed per room. We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. Do not stay here! JW Marriott Essex House New York - New York, NY I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. Feb 15, 2023 fraserc907. Please see our partners for more details. I don't even have AAA. Sheryl Crowhas been photographed walking out of the golden doors, andAngelina Jolieis rumored to own a penthouse here. I cant begin to describe the horrible nature of our recent stay at this hotel. Open for We went down to the restaurant and chose to have the buffet - well, the worst buffet I have ever seen. JW Marriott Essex House New York - Historic Hotels Worldwide For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. Our late-night menu of light snacks is designed for unwinding. Imagine my surprise the day after I check out when I discover that my free night and 15k points have been refunded to my account, and the hotel billed me for $1022!! JW Marriott Essex House New York 2,373 reviews #307 of 524 hotels in New York City Review Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! They hadn't bothered to refill the tissues in the bathroom from the prior guest. The restaurant was open limited hours with limited food. Yes, pets are typically allowed, but it's always best to call ahead to confirm. SOUTHGATE Bar & Restaurant tempts guests with enriching views of Central Park South, delicious American dishes and locally sourced ingredients for a casual lunch or dinner in NYC. In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. Room is out dated. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. In the Southgate bar we saw former sluggerReggie JacksonandMike Shanahan, former coach of the NFL's Denver Broncos. HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York.