Remote Work-From-Home Call Center Agents - Join Liveops Username or Email Password. Flexibility. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Ditch the paperwork and endless manual tasks. Creatively solving problems. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Want to become a Liveops agent? Openforce simplifies your contractor management processes by providing a single platform solution. To find out more, read our Privacy Policy and Cookie Policy. Submit ticket. Everyone else we spoke to claimed they were cloud-based but they weren't. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Is Liveops nation legit? Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. They love it because it does what it's supposed to do.. Browse case studies, customer service tips and other helpful resources for enterprises. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Apply to Liveops (Fountain) 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. 10 Things I Wish I Knew Before Becoming A Liveops Agent Apply for Remote contact center Agents Jobs - Join Liveops But we were just relentless, and in one year we moved all of our workloads to the cloud. Gift Matching See all features. Norton 360 with LifeLock helps keep your digital life safer. Liveops Agent Portal Okta - Explore Recent You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Go Further; Marketplace. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Applicant Login - Join Liveops Guide customers through the claims process. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Unfortunately they dont pay a minimum per hour like other companies. Its a huge, huge advantage for us, says Myers. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Keep in mind, the more you service, the higher your earning potential! The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. You dont have to do anything else.. Sign In | WebCE That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Onboarding employees has become much more efficient. Liveops, Inc. | LinkedIn To accept cookies continue browsing as normal. Qualify and onboard contractors in record time. Learn about Liveops Enterprise Solutions Click Here . LiveOps Review | How it Works & What To Expect - SideHusl Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Rather, you are self-employed meaning you work for yourself, or your business. Earning potential. Independent Contractor management Ditch the paperwork and endless manual tasks. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Are you an employee? When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. He sees a role for Okta in all of it. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Intelligent Want to become a Liveops agent? In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Set your own schedule to work around your life. Still have questions? But what good is making your own schedule if you cant get a schedule? Copyright 2023 Liveops, Inc. All rights reserved. The freedom of an entrepreneur. Login. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Independent Contractors are responsible for expenses and control their profit and loss. https://join.liveops.com/work-from-home-call-center-jobs/ Join Liveops Nation and experience the freedom and autonomy of being self-employed! REDUCE RISK Rest assured your contractor compliance is always audit-ready. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Actual earnings may vary depending on client opportunity and support required. I don't mind the extra training if they had compensation for it. Looks like you have Javascript turned off! Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. No problem. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. We didnt just evolve the remote contact center model, we revolutionized it. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Copyright 2023 Liveops, Inc. All rights reserved. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Earning potential. Get started on your new home business Flexibility. I like feeling like Im helping people all from the comfort of home. Passwordless. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Avoid Recruiting Scams Username or Email Password. Best of Antivirus Software. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Okta was leaps and bounds ahead of all the other providers, says Myers. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Forgot Password Enter the email address associated with your account. We would like to show you a description here but the site won't allow us. Find top links about Liveops Nation Login along with social links, FAQs, and more. Login to know the status of the ticket. Enjoy the freedom of being your own boss. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. When I started it, my team said, Youre crazy. Then, this is the place where you can find some sources which provide detailed information. If there are system issues, you will not get paid. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Still have questions? Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Cons are having to provide your own equipment. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. ; The user selects the Duo Security option. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Suite 390. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Developer Center. Work From Home contact center Roles - Join Liveops I wish there was some type of base pay. Click herefor technical info. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Liveops | Okta . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. About Liveops Employee benefits & perks. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Agent Login Username / Email Forgot password? Sign an Independent Contractor Agreement. Apply now and a member of our team will work quickly to review . Liveops SWA Array Overview This app integration supports Single Sign-On. Agent Sign-In. Support staff employees are great and work hard to keep us busy and motivated. This means you can choose when, where, and how often to work! No matter what industry, use case, or level of support you need, weve got you covered. Browse case studies, customer service tips and other helpful resources for enterprises. Want to give someone something unique this holiday season? Liveops Nation Login. Not sure which client opportunity (or opportunities!) Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Have additional questions about applying? Learn More. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Virtual Healthcare Call Center Services - Liveops Collaboration tools are a huge part of us being successful, says Myers. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. McAfee and Norton were almost a tie but by far the most popular amongst agents. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Flexibility. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. management. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. . Build a thriving work-at-home business providing remote customer service for top brands. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. The background check requires a $24.99 processing fee paid directly to our vendor. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Easy global collaboration. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. That syncs to Okta and then that person cannot access any applications. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. You can actually enable a person to get to an application through the Okta platform. Login to track your existing support requests. Customers sometimes need to speak with a live agent. We use cookies to improve your experience on our website. Need to plan around other commitments? Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. 2 Ways to Quickly Find Your Company's Okta Sign In Page Although I would work four hours a day I would be in training or zoom classes for another two to three hours. The more investment you make in yourself, the greater the reward. The only downside is a lot of training without pay. Liveops Okta. Your customers deserve the best at every touchpoint. Apply now and a member of our team will work quickly to review your application and provide next steps. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Why Liveops - Virtual Call Center Solutions Use your email address or username and password to sign into your WebCE learning center account. Submit ticket. This field is for validation purposes and should be left unchanged. FLEXIBILITY AT SCALE. Its a good company depending on the project you are on. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Cons. To find out more, read our Privacy Policy and Cookie Policy. Knowledge Base. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. You can also manage cookies in your browser settings. Also the hiring process is long and it's unpaid. But, the site does not guarantee that youll take calls during those hours. Forgot your password? Provide support to users of top tax software providers. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. To accept cookies continue browsing as normal. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Contact - Liveops Hard to get in contact with managers for help. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Companies across a variety of industries trust Liveops to provide virtual contact center services. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Or you do, but sit & sit with few to no calls? Contact Us | Liveops Outspoken. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. (sales@liveops.com) Press & Media. Learn more Tax Support Provide support to users of top tax software providers. Reach out to us. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Copyright 2023 Okta. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Work from home. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Okta goes so much further than other providers, Huckabay says. Support. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. I trust them and look forward to more cooperation and partnership in the future. Copyright 2023 Liveops, Inc. All rights reserved. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Liveops | Okta They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Keep contractors happy with accurate payments on time, every time. Attack Protection. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Sign an Independent Contractor Agreement. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? fits your experience, personality, and preferences the best? Not everyone will be as precious with your business as you are. Assist customers with orders, questions, and returns. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Copyright 2023 Liveops, Inc. All rights reserved. Client opportunities may have additional requirements, including expanded client-specific certification. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Freedom. Find ready-to-work contractors where and when you need them. Press & Media. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Check the Eligibility requirements and make sure were currently accepting applications in your state. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Find Out How & Apply . Scottsdale (headquarters) 1365 N. Scottsdale Rd. Login Login here. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Enjoy the freedom and flexibility of being your own boss. Liveops employees can directly contribute to the success of students journeys through college into . Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. With Okta we're able to quickly deploy tools to new employees.