Merlex Auto Group. 1105 N Glebe Rd, Arlington, Virginia 22201. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. Communicates outside of dealer hours!! I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. The owner Ray should NOT BE TRUSTED. 2 months ago. There is no any information about this second line of financing. The sals person was nice but this dealership runs some kind of scam. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! A dealership's rating is based on all of their reviews, with more weight given to recent reviews. 1. if you can, stay away from these frauds! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. There is a second line of financing exists. They told us the car was on the lot, but upon arrival, the car was no longer at their location. Very responsive!! Get more reviews from your customers with Birdeye. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. He said no way. The Merlex Auto Group Way. 6. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. 3.7. I have brought this up to my team and we will be working on improving our sales experience. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. Off course Nothing! Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. |. Find out what works well at Merlex Auto Group from the people who know best. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. She indicated she would get with him to check the status. He knew nothing about the car so i should have known he knew nothing about anything else either. Consumers want to see how a business took care of business. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Than hung up on me. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. Come Jan2022 job reopened so I started to use car frequently. Owners who claim this profile can update information, boost SEO, and more. Another car stalled out and wouldn't restart within 50 feet of the lot. United States. If you do not agree with these terms, then do not use our website and/or services. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. that night, after bringing the car home, lights appeared on the dash! Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. The following day I sent additional information pertaining to the sale via text message before they opened. Sales: (703) 685-9312. Search consumer complaints, reviews and information about merlex-auto-group. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! flexible hours. Save. i brought it in the next day and showed Ramil. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. This is the best way to manage and repair your business reputation. The case status is Other. Now please pay attention to this the fraudulent actions kick in!! The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. BBB Business Profiles may not be reproduced for sales or promotional purposes. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. they are not trustworthy! Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. its only been two weeks and he has proof he put down what you asked for.". Consumers love to do business with someone that can admit mistakes and state how they made improvements. This guy is one of the absolute worst i have seen and I used to train new hires for sales. Ass Fks, Stay Away! Corporate Advocacy Program: How to repair your business reputation. He was very knowledgeable, thorough, kind, and most importantly very honest. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. There is no any information about the financing by Pentagon Credit Union. ", He was the salesman. and why? Merlex Auto Group Sales Position. I left with a Mercedes certified vehicle that has all of the bells & whistles. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! Hiding negative complaints is only a Band-Aid. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. 1105 N Glebe Rd We analyze millions of used cars daily. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! It was not discussed. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. Website. Good. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! Price of the car is $14,966. 72 Verified Reviews. This time I decided to take to ******** dealer. You never know. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. !! CARFAX Vehicle History products and services are based only on information supplied to CARFAX. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. All business will get complaints. Anyone from afar could see that the reason they were doing this was because we left a negative review. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports It may not be copied without the written permission of Ripoff Report. Closed | Opens at 10:00 AM. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. How those businesses take care of those complaints is what separates good businesses from the rest. Horrible customer service. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. They have the best inventory of lux cars. Car dealership. strict standards for business conduct. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Life's too short, are keep it up and yours will. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! Great deal, I thought. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. The police officer asked "how? Although the manager Walter swore, that the car was clean. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. Should they have been honest? Call no one call you back but before I bought car everybody from there company blowing my phone up. All rights reserved. I get to the dealership and the truck was not in the lot. Directions. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Grow your business. 235 Reviews. Fast service. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! Dont click on those slick Ads! I was very scared that they will frighten my daughter and neighbors. I dealt with the GM, Walter. Made an internet inquiry, had 2 responses, one from Mike and one from Grace. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. Easy, done. RUN. Blessing in disguise This business is unclaimed. I drove far to get the vehicle I wanted. Bait and switch tactics, not one car pictured I was interested in was available. 1 mile away. FRAUD ALERT:. High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. Why Ripoff Report will not release author information! :$6K . BBB Business Profiles are subject to change at any time. 8 years ago. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. Buy at your own risk!! Estimated amount consumers saved since 1997: $15,590,010,907. He then texts me "if i am having any problems, contact the salesman! Copyright 1997-2023, Ripoff Report. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. co workers were fun and easy to get along with. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. Was told I signed sold as is and that I didnt purchase warranty. File your review. We're all concerned about COVID-19. Gave me numbers on the phone. We purchased a car from MERLEX 2 Weeks ago! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! The manager Walter prepared Purchase Documents set. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram He couldn't talk then so I got a return call 5 or 6 hours later. Search job openings at Unique Auto Import. He spent 75% of the time i was there with me. I have text messages as proof!! Cancellation and Refund Policy, Privacy Policy, and 1492 customer reviews of Merlex Auto Group. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. Corporate Advocacy Business Remediation and Customer Satisfaction Program. 1105 N Glebe Rd, Arlington, Virginia 22201. Merlex gave me a great experience. WARNING! Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Used Cars for Sale. Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Get a Kelley Blue Book instant cash offer. Compare pay for popular roles and read about the team's work-life balance. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! It looks like they advertise low prices to get you to come there and then show you their more expensive cars. BBB reports on known marketplace practices. I purchased a car from here 2 DAYS ago! I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. Start the purchase online and the dealer will deliver the car and the paperwork to you. 1105 N Glebe Road, Arlington, VA 22201. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. Clerks from Bank Ally call me every day. Its HIS car, not mine. Even called me several days later to say car was there, but you told me wasnt before. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. On 12/30/2022 PIERRE, ROODY filed a Contract - Debt Collection lawsuit against MERLEX AUTO GROUP. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. The posting time indicated is Arizona local time. Specialties: High End Used Car Sales. As a matter of policy, BBB does not endorse any product, service or business. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. Dealt with Jason and Walter. Who is ED Magedson - Founder, Ripoff Report. I said I was not pleased but sh-t happens. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. Why is this public record being published online? Terrible experience with them. the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". We inform our customers with the most accurate information we have at the time. Choose a car and the dealer will bring it to you for a no-obligation test drive. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? 1105 N Glebe Rd Arlington, VA 22201. I had told them that I was interested in one car and my daughter was interested in another. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. DO NOT TRUST RAY! I agreed. This was the most stressful experience I've ever had buying a car. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website.