}(jQuery)); Broadband TV & Mobile Guides and Company Reviews, Your Jokes | Let's be funny and save some money. I needed cover to start from today so as to cover me for any monies I pay before we leave and as far as I could tell that had to be on the single trip quote. your insurance policy. Please continue to ask questions and share your opinions in our on-going all-employee events, as this helps us find out what's important to our people. See if we've answered your question in our Covid Help Centre . There was a slight downside of having to wait for about 10 minutes. } If you need more help, please visit our FAQ Help Centre. } We do recognise that our training is in depth to ensure our agents are well equipped to help our customers and that our customers know theyre getting the best service and are in good hands. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Staysure. My bugbear with insurance companies is the usual interminable wait for queries to be answered. Apparently, as my father was elderly and on medication for some long-standing but controlled conditions he was automatically not covered - even though there is no way to provide this information when buying the policy. Here are 8 tips for writing great reviews. A company who has to bang on about diversity isnt a diverse company. So you can be confident that youve got the right cover, thats tailored just for you. We are so pleased to hear that you are happy with the service and our staff were so friendly and helpful.Thank you for choosing Staysure. policy. Free interview details posted anonymously by Staysure interview candidates. Very impressed with the great Customer Service I received from Leanne when I called up to arrange some travel insurance. I could put it down racism but overall they are just a horrible company who treat people bad. {"hasCustomMembership":true,"hasCustomMinicart":true} Outright being lied to didnt help either. Check out what 241,874 people have written so far, and share your own experience. Have a fantastic holiday. If you are travelling within this period, please let us know and we will mark your complaint as a priority to deal with urgently. On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 7. . Best and worst companies at resolving issues. Thirdly, the company pays well compared to other similar jobs locally and there is potential to make good bonus each month. Staysure is the UK's leading insurance provider, and we pride ourselves on being able to provide travel insurance for anyone and everyone, particularly those with medical conditions, who want. You can get award-winning travel insurance, with no upper age limit and well cover most pre-existing medical conditions. If there is a problem with the password chosen this should be explained. The People Team. STRAIGHTFORWARD AND EASY TO USE SITE, QUESTIONS ALSO PROPER AND EASY TO ANSWER. #wsite-content h2.wsite-product-title {} longer working hour, monotony work, short holidays. Very friendly, nice people to deal with. We pride ourselves on the excellent service we give to our customers and this is achieved through our dedication to deliver the best training to our people. I got an online quote and with no warning it increased in 1 minute by about 40. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Thank you. Warm regards,Emma, Very pleasant and helpful staff. https://www.staysuregroup.co.uk/ Industries Insurance Company size 501-1,000 employees Headquarters Northampton Type Privately Held Founded 2004 Locations Primary Bedford Rd Britannia House 3-5. I will definitely forward your comments to the relevant department to see what can be done for future improvements.Thank you for your feedback and for choosing Staysure.Kind regardsPoppy. Learn more about Resolver Pro and how to claim your business. Well always be on hand with guidance and support to help you get the results youre looking for. Absolutely dire - Ive no words to describe the distress this company caused in an already awful situation. Dont use this company. Very friendly, knowledgeable and . Do you agree with Staysure Travel Insurance's 4-star rating? Staysure Expat travel insurance, a trading name of Avanti Group Solutions, is administered by Howserv text-decoration: none !important; Kind regardsSophie. Then there was pressure to involve fiends to purchase Staysure insurance. They take your money easily but getting help when you need it is a different story. Warm regards,Vicki. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. They have no intention of paying out any claimit's your fault unless you are prepared to spend 6 months+ to prove otherwise. Thank you. Our training programme is open to anyone interested in developing their career and were sorry you felt unable to engage in this. .wsite-not-footer blockquote {font-family:"Georgia" !important;font-style:italic !important;} Didnt have to wait very long to be answered. Have a fantastic holiday. USED to be a great place to work. Having done this, telephone Staysure Assistance stating your name and policy number on the number(s) below: W o rth do ing rig h t **Call charges apply when calling from a mobile. Thank you for your feedback. .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-large .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-small .product-title, #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2, h1, h3, h4, h5, .wsite-button .wsite-button-inner, .wsite-editor .wsite-button .wsite-button-inner, .wsite-button-inner { Resolver is a totally free service that you can use to complain effectively. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I started at Staysure as a sales agent nearly 6 years ago. In the end left the company with 66 pay in a cost of living crisis with child. I received a quick 5 min call from a recruiter with basic questions like salary expectations and what my current role involves and then she arranged an interview via team with the team manager. It's quick, easy and totally free. {"navigation\/item":"
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