What is the temperature range for the refrigerator? What should you do if you receive a counterfeit bill (either by a bank deposit or when counting the drawer during shift change)? How often do you check the internal temperatures of all hot-held foods? kenyon murray daughter Menu Toggle. Save my name, email, and website in this browser for the next time I comment. This Critical System ensures a smooth transition for the relief management coming in and for the Unit Manager going into their days off: Which of the following is a basic element of effective Sales Building? Quid Pro Quo (Tangible Employment Action). Diners who frequent Waffle House are known to order the same thing every time or have a waitress who's already put their order in before they sit down at one of the booths or bar seats. False. The "Big Meats" especially chicken and pork chops because these take longer to cook and should hit the grill first - this helps to make sure the meal is ready all at once versus being delivered at different times. We weren't able to detect the audio language on your flashcards. $ 22.5 112.4 100.6 1.0 $236.5 measure of the severity of a disaster. I interviewed at Waffle House (Atlanta, GA) in Jun 2015. What is Priority #3 of the Five Service Priorities? I was recruited through a colllege job fair. If youre interested in working at Waffle House, be sure to attend your local job orientation session. [7] Waffle House, along with other chains (such as Home Depot, Walmart, and Lowe's) which do a significant proportion of their business in the southern US where there is a frequent risk of hurricanes, have good risk management and disaster preparedness. 6. mid-shift drawer change. When using the "search video" mode, what will appear in the grid timeline located at the bottom of the screen after selecting a date to view a video? talked with him for about an hour. According to the 7-Point Food Cost Plan, where do you post the Drawer Pull Log"? Regular Pay and vacation pay are on the ____________ _____________ System? Apologize, call 911 if needed, and do NOT admit fault. . How long should a rinse cycle be on the Insinger Dish Machine? ed bicknell wife; can i take melatonin during colonoscopy prep waffle house orientation test. What account number is this charged to? Its also a good idea to familiarize yourself with the Waffle House dress code, which is outlined in the handbook. Pretty easy! Step 8 of the Ten Steps of Customer Service? Require the Associate to find their replacement and have it approved by the Unit Manager. The video of the fight in an Atlanta Waffle House has over 18,000 likes and has been retweeted more than 2,800 times as of Monday afternoon You do not need a counterfeit pen, cause you can just hold the bill up to the light and tell if its real? How many cups of coffee does a pot of coffee yield? True or False? The process took 2 weeks. The chain's disaster preparedness measures include assembling and training "Waffle House jump teams" to facilitate fast reopening after disasters. What happens to a cash shortage form greater than $25? How many orders does a package of Chunked Ham yield? First, be sure to pay attention and ask questions if you dont understand something. What is the percent on the P&L paid in rent? Waffle House is becoming the go-to celebration stop for sports stars. Sign Up Sign up for our regulars club Here. How long should the entire hand washing process take? What do dinners come with? After days off baton (check in and check out). Their pre-tax operating margin being that o CHAPTER 7 During orientation youll also be introduced to the companys operational processes and policies, such as cooking and food handling procedures.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'howigotjob_com-large-mobile-banner-2','ezslot_14',199,'0','0'])};__ez_fad_position('div-gpt-ad-howigotjob_com-large-mobile-banner-2-0'); At the end of orientation, youll also have a chance to ask any questions you may have. What is the temperature for waffle irons? Very personal questions regarding not just illegal but legal drugs. I interviewed at Waffle House (Fayetteville, NC) in Mar 2016, The recruiter was very knowledgeable about the company policies. shut off gas at heater or meter and call the gas company. When a piece of bread gets stuck in the toaster, unplug the toaster then, turn it over to shake the piece of bread out. Which one of the following is a low food cost item suitable for a sales contest? The amount of food that was used in the last 24 hours. Which door should any manager ALWAYS enter the unit from? Within 60 seconds to present the menu and a complete setting of silverware. Waffle House serves a variety of waffles as . Interview. The unit manager stops following up on them because of boredom, complacency, laziness or crisis/putting out fires. B. I am so pleased and proud that the first annual edition of the State of Black America (Encounter Books), published by my organization, Liberal Arts in Action. They provide a comfortable atmosphere for customers to enjoy their food in a comfortable setting. The description and property data below may have been provided by a third party, the homeowner or public records. Why do you wanna work at Waffle House? They ask many questions to find out about your background and interest. Expenses are defined as _________________. Division Manager Salary is charged to which account? 24 hours of management being made aware of the situation (if not reported within 24 hours, a $100 fine is incurred on the unit's P&L). What do you do if you smell gas from the wate heater? Each restaurant is individually owned and operated. The president of the company expects increasing costs to reduce the contribution margin to 20%. What is added to a "Country Classic" major meat, Grilled onions and mushrooms with gravy on top. How about smothered onions, melted cheese, and capped off with some mushrooms in your hash browns today? Every two vacation bonus checks an associates earns equals? During which of the 10 steps of Customer Service would you pre-bus and suggest dessert? True or False? Answer (1 of 2): There a few different routes that they use for hiring. Having more than 100% People Quota will be beneficial since it will prepare you for call outs, leaves of absences, and turnover. A tenured Associate is a "No Call, No Show" for the first time. How do you clean off a burner on the 2-Eye Burner? I was told about the career path the company has in place. This Critical System contains a list of cleaning assignments that are to be done after each shift: From the items listed below, which one should you review daily before closing your Form 4? What Unit Controllable Margin P&L account is Excess Payroll Overlap and Excess Payroll extra hours charged to ? View all 354 questions about Waffle House. How many uniform tops do associates receive during training? Touring the world with friends one mile and pub at a time; which yttd character are you uquiz. What is the correct top-to-bottom stacking order for food in your cooler? What is the first thing you should do when an associate is injured? 1 hour grace period for each full-time slot and 1/2 hour grace period for each part-time slot (for Salesperson and Grill Operator only). The topics they cover include a thorough introduction to Waffle House, its history and culture, customer service procedures and standards, health and safety protocols, the restaurants menu, and specific duties associated with your position. What 7 items should be included in the condiment caddy? I applied online. Join Our Regulars Club and Get a Free Order of Hashbrowns! The only approved method for calling in orders at Waffle House is _______. of 6 07/17/2016 Calculate Lost coffee sales using the following information: - 28 coffee sales recorded on guest checks. Short, simple and immediate rewards are components of: If we have the 10 Steps of Customer Service, why do we need the 5 priorities? Costs are more than ordinary administrative cost, The day's issue's dollars divided by the net sales from the previous three shifts. As a Unit Manager, you are expected to show up for work at least minutes prior to shift change. Some locations may also incorporate hands-on activities, food safety trainings and other fun learning exercises. How many weeks does an Hourly Associate with less than 10 years of service have to work in order to qualify for vacation? Waffle House brawl videos continue to go viral. The most difficult question was regarding previous experience and ability to work a variety of hours and days. Are we more competitive internally or externally? What is the best way to keep stress low when volume increases on a shift? True or False? Bacon Angus Double Cheeseburger Deluxe with Hashbrowns. What could be wrong with the coffee maker if the pot of coffee being brewed overflows? Where can you find the number of associates who should be on staff? "Getting your house in order" and "being production ready" are examples of which leg of the Sales Stool? They asked about the salary at the end of the interview, which I was not entirely expecting. District and Division manager Supplement Pay is charged to which account? Then receives their first one at 104 weeks (2 years), The Waffle House payroll week ends at a.m. Eastern Time on Wednesday, Refers to the extra payroll created when one person clocks in to do a job and the person they are to replace has not clocked out. Each associate is given 2 uniform tops during orientation/training (one when hired, then another after being Red/Blue Star Certified). a technique that makes it easier to suggestive sell food by offering items that may suit what the Customer is looking for in their meal. 8 Are projected sales adjusted based on menu prices? We discussed previous work and how it'd apply to the job, and spent a good amount of time going over exactly what the job would entail. What supports the P&L by listing the detail of each account? How much are additional toppings for hash-browns? Financial Accounting Which fire extinguisher would you use for an electrical fire? The length of time depends on the position and the size of the location. ((cups brewed/2) - cups sold) x price of a cup of coffee. What are the 4 steps of Home Run Recruiting? What should you do if water is dripping from the booster heater? You can find the disquieting energy of these clips in . Terms in this set (16) Greet. The restaurant offers lunch and dinner menus as well. $7.40. How often should you clean the outside windows and ledges of your unit? The success of the private sector in preparing for and weathering disasters is essential to a communitys ability to recover in the long run. Is it okay to allow a trained associate to check in the food order if you are stuck on the grill? How many packs of saltines are served with a large bowl of chili? Texas Bacon Patty Melt with Hashbrowns. False. After completing the Build-Up, there should be 36 hrs of food on the floor. What are the 4 corner stones of Food Cost? How often does the sandwich board unit need to be thawed? Exercises Do NOT use a knife to dig the bread out. You should clean 1 waffle baker daily Monday through Thursday, rotating them from left to right, and top to bottom. The Erotic Response and Orientation Scale was developed by psychologist Michael Storms in order to account for problems with the Kinsey Scale Test, which many found to be overly binary in its approach to sexual orientation.The test is lauded for its contributions, which include a more complex and less linear understanding of non-binary orientations as well as an . They want to hire pit bulls, i.e., managers with a hard-nose to get the job done yet still listen to management. This sexual orientation test is based on sexuality model proposed in 1980 by Michael Storms, a psychologist at the University of Kansas. An associate who notices that a Customer is armed should approach the Customer about the firearm because Waffle House policy prohibits firearms in the unit. With grill gloves and wipe down with a towel. True of False? False: Associates, regardless of their cross-training, can only be counted as ONE role for People Quota. Have the Associate report their actual tips on a Tip Log Worksheet for the entire week, A key to building sales is having enough food on hand to sell. Managers should never leave the Unit through which door? . Waffle House serves a variety of waffles as well as burgers, sandwiches, salads, and more. if 18 of the 21 shifts for the week are staffed with no more than 2 violations per shift. When is a Unit considered to be quality staffed? Which of the following buttons is NOT available to click or select in LIVE Video Mode? Training classes are two days long and during orientation you are given three orders to cook and prepare on ten minutes or less. Your email address will not be published. All Associates need to feel accountable for the unit's Food Cost and take responsibility for doing their part to minimize Food Cost. What should you do if a Customer complains about the service they received? Waffle House spokesman Pat Warner said Fugate came up with the test during the 2004 hurricane season in Florida. Met in person got free food and just talked about how I can work my way up to regional manager and upwards. To prevent chipping the dishes/mugs with the metal silverware. Greenville, NC 278 i. Waffle House Server: At Waffle House, I was a waitress, and I'd take people's orders, write down whatever they ordered, and take to the chef. Obtain a Counterfeit Note Report from the bank. How many weeks of schedules should always be posted on your Action Center? Step 6 of the Ten Steps of Customer Service? (This helps the customer make their selection and is the best way to increase the ticket average. I interviewed with the Regional Manager, Area People Director and also the Senior Vice President and they were very pleasant. ONLY with the approval of the legal department. What Unit Controllable Margin P&L account is additional workers comp charged to? What is the main reason Food Cost systems fail? ASSIGNMENT CLASSIFICATION TABLE