Cookie Notice I bought two tickets to a New York Islanders game at Nassau Coliseum. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Select the ticket/seat you want to transfer and then enter the recipient's name and email address. You will enter your community username and new password and done! it never happened. Follow the steps below to access the tickets: Did you find it helpful? If available, youll see the option to get tickets with AXS Official Resale on the event page. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? However, we recommend that you transfer tickets to each person attending the event. They should be able to tell you if the tickets are active. If you already have an AXS account, the tickets will be transferred to your account automatically. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Select the tickets to transfer and enter the recipients information. Remember, your friends can always transfer tickets back to you. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Enter the recipients first name, last name and email address, or select from a list of. i had the exact same problem. The event staff will scan this digital barcode to let you and your party into the event. Use of this website signifies your agreement to our. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Help us improve this article with your feedback. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Sorry we couldn't be helpful. On the review page, click the Transfer button to send the tickets. There is no fee for transferring seats and you are allowed unlimited transfers. Youll be able to transfer money to your bank from your account on AXS.com. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Yes Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Overall, disappointing, but fair. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. After logging into the app, verify the tickets are available in the app. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Select the tickets to transfer and enter the recipient's information. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Try to contact them on their Twitter account. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". I purchased 2 tickets through stubhub January 2020. Site Map | You've been successfully subscribed - thanks! The tickets will be delivered to the buyer automatically. Lindsay is the author of this solution article. 2023 Crypto.com Arena. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. If they already have an AXS account set up the tickets will go in their account automatically. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Nope. Select the tickets to sell, and then set your price and selling options. OR. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. This will bring you to the page to confirm the correct email associated with the order. Third-Party Resale Tickets: Everything You Need to Know. If you already have an AXS account, the tickets will be transferred to your account automatically. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. This will help to ensure that you are ready for your event in no time! Its up to you! AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Have been on hold 3+ hrs. Privacy Policy. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Bought tickets for a group? If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. I was never able to get ahold of SH again. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Usually there is a waiting period of a few weeks. Ask the Community Contact Support This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. It depends. Click the Transfer button next to the event in your AXS account. Sign into your AXS Account and click Listings. Yep! I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Select the tickets to transfer and enter the recipient's information. No. Select the tickets to sell, and then set your price and selling options. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Remember, your friends can always transfer tickets back to you. Click the Transfer button next to the event in your AXS account. Select the tickets to transfer and enter the recipient's information. may not be valid. | After the switch, you will enter the email address you use to access the community in order to reset your password. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. How far in advance can I access my tickets? I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Is there any way to get any assistance? 2021 Vivid Seats Ltd. All rights reserved. Are screenshots of the barcode valid for entry? Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Browse your upcoming events and tap the ticket icon for the game or event you would like to access. They said they would get in contact with the seller and have the tickets transferred over. You will enter your community username and new password and done! When your tickets sell, youll receive an email informing you of the sale. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Many fans find it best to TRANSFER the seats to their guests prior to the event. And you're done! Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Anyone have success getting something similar resolved day of show? With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. On the Review page, click the List Tickets button to finish. Review listing information and choose Credit Card for payout. If you see a Sell button next to your tickets in your account, you can sell them! When its time for the event, they can open the app to show their tickets on their phone. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Bought ticket and then they weren't available from the seller. Thanks! Yes Your AXS Mobile ID ticket will now show up. On the review page, click the Transfer button to send the tickets. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Show the tickets on your phone for everyone in your group. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Click the Sell button next to the event in your AXS Account. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Your tickets will no longer be listed for others to buy. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. This is the QR code you will display upon entering the venue. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Copyright I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Updated a few days later TL;DR: Call the merchant that issued the tickets. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Does anyone know how to do it through axs?? When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Click the Sell button next to the event in your AXS Account. Show was postponed from June 2020 to July 2021 due to covid. Its up to the promoter, artist, or team if you can sell tickets or not. If you see a Sell button next to your tickets in your account, you can sell them! I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Have screenshots and stuff with timestamps to also prove this is a thing. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Flew in for this show. All Rights Reserved. On the Review page, click the List Tickets button to finish. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. All rights reserved. Show the ticket in the App at the entrance and get them scanned to enter. Go into the app, look at the ticket. | Press question mark to learn the rest of the keyboard shortcuts. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. There has to be some way, right. AXS Mobile ID allows for convenience, flexibility and security. Your tickets will no longer be listed for others to buy. i spent the next 2 hours trying to get the axs app to work and get my tickets. Enjoy the event! Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. At this point, you should see your tickets in the MLB Ballpark app. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Transferring Tickets. Apparently it is actually AXS? Its up to the promoter, artist, or team if you can sell tickets or not. If you do not currently have an AXS account you will be instructed to create one during your purchase. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. and our What if my guests arrive at different times? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Yes Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Click yes, retract now.And youre done! No. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. The gig has not been cancelled we just chose not to go. When I sell tickets, do I have to deal with the buyer? From everyone at Vivid Seats, we hope you enjoy your event! The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. You also have the option of transferring and listing your tickets for sale prior to the event. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Youll be able to transfer money to your bank from your account on AXS.com. Its up to you! AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. When I buy tickets, do I have to deal with the seller? i will not book anything on stub hub as a result. Yes No Still Need Help? For more information, please see our
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