You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. The magic starts before you even board the cruise. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. I didn't ask for any other meals in our room on that, or any other cruises. We asked about 4 times for special treats as we were having visitors. So just curiousThanks again!!! The Haven has plenty of space for guests to lounge and relax. 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This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). It was kind of neat. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. one night we stayed in to watch one and ordered pizza. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. Draw a bath with bubble bath or flower petals. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). It will likely also be in accordance with the level of personalized service that you recieve. .One family cruise we were in Cagneys. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. An aft-facing mini-suite would not include a butler/concierge. Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. Champagne, custom selection of liquor, fruit, bottled water and sodas. Concierge. to observe the boarding process and see how smoothly it worked. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? To find out more, please. No. is director of content operations at TPG. Nobody should hang you up. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Cocktail party with the cruise ships officers. NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Related: Is Disney Cruise Line concierge level worth it? Find the right card for you. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. Makes reservations for evening shows and other entertainment options. phone to call my cabin mates - it works ! Listing for: Simpson Housing LLLP. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. Retired Asst. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. Name of lounge: The Haven Lounge. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. LauraS Is Disney Cruise Line concierge level worth it? Your butler can also help with in-room parties. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line I think I used my night butler more with night room service etc. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. With up to 6,694 sq. For drinks, we tip $1/$2 per drink. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Seldom travelers may not get enough value to warrant the cost. They also receive priority boarding on embarkation day and express debarkation. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. DECK 19. You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. Also I was told my last cruise they give you those cordless satellite phones for a reason. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. Makes onboard reservations for everything from meals to child care to shore excursions. Part of that service comes with even more perks if you sail in The Haven and Suites. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. Luxury bath products in stateroom bathrooms. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! Being a guest of The Haven with Norwegian Cruise Line means personalized service. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. They also explain how you access certain parts of the ship so, for . As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. Norwegian Encore Deck Plans, Layouts, Pictures, Videos 11 extra charges on cruise ships that will drive you nuts and what to do about them, 21 tips and tricks to make your cruise go more smoothly, Inside Regents new $11,000-a-night super suite, The 9 best cruise ship steakhouses and steak-serving restaurants, Cruise ship restaurant nirvana: The 7 best meals at sea, 12 best cruises for people who never want to grow up, The best Caribbean cruises for every type of traveler, Do Not Sell or Share My Personal Information. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. If anyone has given us outstanding service, we will tip extra at the end of the week. All Rights Reserved. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. Stay close to them with our convenient connecting staterooms. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? Special Haven menus for The Haven Restaurant and in-suite dining. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. We may receive compensation when you click on links to those products. Helps make restaurant, spa and shore excursion reservations. By continuing to browse the site you agree to our use of cookies. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. DECK 16. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. Thanks so much for the "informative" feedback. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). Full Time, Part Time position. 574 sq. This post contains references to products from one or more of our advertisers. And be sure to call for butler and concierge service anytime you like. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Luxurious Accommodations on board Norwegian Bliss Private Sun Deck exclusive to Haven Butler Available Around the Clock Throughout Your Stay Private Haven Courtyard LEARN MORE Cruising The Haven & Suites: Perks and Details (Part 2) - NCL TPG values it at $1,600. I have had two on NCL (Spirit), they can be fantastic. Watch the horizon glide by from expansive private balconies. ft. Owner's Suite with Large Balcony Sleeps up to 5. They will also bring. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. They're pretty spectacular! Minisuite is a balcony room with a slightly bigger bathroom. Personally, we are happy to go on our own when they let you. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. The Maite'd was appalled and informed us.the butler will do that. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. Or relish a quiet moment after the kids retreat to their room. you also get free pay per view movies! Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. was busy handling technical details with the registration process. Related: Are drinks packages worth the price? This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Butler service is something usually offered to passengers who've booked a top-level suite. A line-by-line guide, The 5 best cabin locations on any cruise ship. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. Norwegian Sun cabins and suites | CruiseMapper Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. //]]>. Kick back in the living and dining area. LOL! The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. Another important role that many people like having a butler for is handling all the details for a private party in their suite. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and related services, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Phoenix Concierge Services - One Concierge Celebrating a birthday, anniversary or honeymoon? Powered by Invision Community. Did you mention that you love grapes? The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. That was also fabulous to be able to graze while all 4 of us got ready for the day. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. In one case I waited in the Lounge for my Butler escort. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. There is some crossover, of course, but that's the general delineation. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. So don't have to much expectations. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. Butlers aren't run-of-the-mill cabin stewards. As such, there is no specific guideline on how much you should tip your butler. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Started June 21, 2021, By We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. Any discussion of tipping on a cruise will bring out a wide variety of opinions. the escort onto the ship has failed both times we sailed in suites. Yacht Club suites also come with a personal butler available 24 hours a day. They can present in-room tea service. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Copyright Cruise Blog Media LLC 2023. Copyright 2023 Northstar Travel Media, LLC. We've booked a suite next year, a spa suite. Guide and tips to Norwegian Cruise Line's The Haven I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. It's fun to cruise with a butler at least once. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. Celebrity Cruises is one of those lines that offer both concierge and butler service. I will call him. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. What is the cost? While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Much of The Haven has beautiful ocean views throughout for passengers to enjoy.
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