My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. and our Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. The panel was a mix of industry representatives Ticketmaster, its smaller competitor Eventbrite, as well as secondary market retailers SeatGeek and StubHub and consumer protection advocates from the Better Business Bureau and Consumer Reports. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business But with reselling and convenience fees, the prices for events can easily skyrocket into hundreds or even thousands of dollars. Not looking for Taylor Swift? [79] In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Selling online, especially the ticket you have already bought under your name was never an easy task until Ticketmaster stepped in. Enter the recipient's first and last name, email address, optional note and phone number. You are not required to use the same device you used to book the tickets. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or The company declined to comment.) 01-11-2021 06:36 AM 1 Reply One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Choosing these higher-priced seats accounted for about a quarter of the 21% spending increase by the hidden-fee group. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. A Night of Professional Championship Boxing - Fight Night 17 The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. To explore this idea, the researchers examined how users clicked around StubHub. On the landing page, you will witness a big white box through which you can start searching for events directly. The prices of tickets available on this platform differ from the actual face value of the ticket. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. However, each of the services comes with its own distinct advantages. That money would go entirely to Ticketmaster. Stocksy. Both venues have comprehensive customer service options, but Stubhub comes out slightly ahead due to the FanProtect ticket clauses. Search by the artist, events, or venues on the big search bar present in the front. Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for the pop star's upcoming "The Eras Tour," her first since 2018. Great, but HOW?? What is the difference between StubHub and Ticketmaster? Taylor Swift with HAIM and GAYLE. A-List Members gain access to the best seats and the lowest prices. To learn more or opt-out, read our Cookie Policy. Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Minutes later, he started to read another Please explain how a 15-dollar convenience fee is fair and trailed off. The prices of tickets fluctuate and you can be charged a lot higher than the actual face value of the ticket. Ive already tried calling, using their chat and email. This upfront-fee pricing strategy included all required fees, which generally amounted to 15% of the ticket price plus shipping and handling. Data is a real-time snapshot *Data is delayed at least 15 minutes. Ticketmaster has a website that is easy to use. All this makes it easier to search on this website. As one member said after canceling their seats this sucks!. But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. Of course, this isn't to say secondary sellers are grifters in all circumstances. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. When you sell tickets through the service, there aren't any fees for listing. After the switch, you will enter the email address you use to access the community in order to reset your password. These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Grab your Garth Brooks tickets at StubHub today. Can I sell tickets from Ticketmaster non eligible for resale? We accept credit card, Apple Pay, and Follow Fans Also Viewed Boston Celtics See all 23 Events Orlando Magic See all 23 Events Milwaukee Bucks See all 24 Events ET. You can sell them on Stubhub but make sure that they can be transferred from Ticketmaster before you list them. [2022], Ticketmaster vs Live Nation Which One Is Best Option? There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). Press question mark to learn the rest of the keyboard shortcuts. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. Selling the ticket on StubHub is a quick and easy process. For the August 2016 issue of Consumer Reports, the magazines staff drew attention to what they called the ticket fee frenzy by dissecting the price of a floor-level seat at a Guns N Roses concert taking place that summer in Kansas City, Missouri. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your email address will not be published. [2022], SeatGeek vs StubHub: Which Is Better For You? As an Amazon Associate we earn from qualifying purchases. In addition to the huge payout, the company was compelled to add disclosures on its website acknowledging that fees are a source of profit. These days, the majority of ticket sales happen online. Compare the prices of the tickets and put a lower sum to get your ticket sold easily. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We do the research and testing so that you don't have to! New York Knicks Tickets | 2023 NBA Tickets & Schedule - Ticketmaster In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). Home; Sport; Boxing; Goodwin Promotions; A Night of Professional Championship Boxing - Fight Night 17. Ticketmaster should be able to confirm this for you. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. Is that normal? The customer support includes full refunds on canceled events and attempts to find replacement tickets should you have any issues. Hi! Ticketmaster seems to be indicating the tickets are non-transferrable. This means people can first purchase the tickets from Ticketmaster and then sell them on StubHub. Get this delivered to your inbox, and more info about our products and services. Depending on the venue, StubHub can show you a map of where each ticket's seat is. A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Thats just scratching the surface. Taylor Swift Tickets - Taylor Swift Concert Tickets and Tour Dates Top 835 StubHub Reviews - ConsumerAffairs How do I sell tickets? - Live Nation That means you have a much better idea of what you're paying to start with. Tips on Buying Tickets the Next Time Your Favorite Singer Is in Town On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." CPAC used to be a barometer. Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. Sat, 17 Jun 2023, 17:00. [2022], Gametime vs Ticketmaster: Which Is Better For You? We are changing the way you register and sign-in to the StubHub Community. Social media is another potential landmine for fans, Gray said. Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. Which among the two has an easier user interface and is easy to handle? That price tag will get . Register yourself with a StubHub account. Ticketmaster vs Stubhub: Which is Better? Will you support Voxs explanatory journalism? You should be able to transfer them from your Ticketmaster account. newsletter. Even so, the veteran shoppers still spent 15% more with hidden-fee pricing relative to the StubHub veterans who saw the full price up front. (I tested this out by pretending to buy a ticket to the Nationals Wednesday concert in Brooklyn, New York, which was advertised at $66.50, but came out to $83.88 after a $14.88 service fee and a $2.50 fulfillment fee.). Moreover, if you wish to do business in buying and selling tickets, it is the best destination. The prices fluctuate according to the value of the tickets. And Ticketmaster is regularly referred to as one of the most-hated companies in America its the largest online ticket seller by far and has been under monopoly scrutiny since its 2010 merger with Live Nation, the countrys largest promotion and venue company. Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Facility charges are determined by the venues. No. In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. "It just becomes a part of the overall economics of going to an event," Goldberg says. If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. Previously, it was known as the largest secondary ticket marketplace in America. There are a few main reasons why someone may choose to buy from StubHub instead of through an official source like Ticketmaster: You can buy tickets on StubHub before the general public without needing to look for a presale code. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. Event tickets that appear on a primary seller's site are ones being sold for the first time and at face value (i.e., the price printed on the ticket). Tickets for concerts and sporting events. A Division of NBCUniversal. Why can StubHub sell tickets for less than Ticketmaster? Of course, there's a chance a given show may be sold out or that face-value ticket prices may be higher than hoped via Ticketmaster when fans go to buy. After clicking on every continue option, itll search for the best available tickets according to your criteria. Solved: Ticketmaster won't let me transfer tickets - StubHub Community Privacy Policy.